Worldwide Dispatch & Shipping
From our atelier in Kenya, we fulfill domestic orders swiftly while dispatching international shipments via trusted global couriers to clients across North America, the Caribbean, and beyond.
Real-time status alerts dispatch via email and SMS from origin to doorstep.
Every garment is individually inspected, steam-pressed, and carefully encased in protective tissue.
Kenya Domestic Delivery
Nairobi door-to-door courier dispatch and countrywide parcel service. Fully compatible with local mobile payments and customer tracking updates.
United States & Canada
Direct international air courier with end-to-end tracking, customs pre-clearance, and residential delivery to all US states and Canadian provinces.
Caribbean & International
Dedicated international shipping to Jamaica, Trinidad & Tobago, Barbados, Ghana, Nigeria, the UK, and global diaspora destinations.
Returns & Exchanges
We take profound pride in the cut, fabric, and finishing of every ODC piece. If your garment does not meet your expectations, our dedicated concierge team is here to assist.
Ready-to-Wear Inventory
14-Day Return & Exchange Window
Ready-to-wear pieces in original, unworn condition with all designer tags and packaging intact may be returned or exchanged within 14 days of delivery. Return shipping is arranged via our courier partners.
Made-to-Order & Bespoke Garments
Tailored Fit Assurance
Because made-to-order garments are cut and crafted exclusively to your submitted personal measurements, they are non-refundable. However, if your bespoke piece requires fine adjustments upon arrival, our atelier provides alteration support or direct WhatsApp consultation to ensure your fit is impeccable.